Tel: 008618165251361 Email: alex@bofati.com

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FAQ

No.1 Q: How long is your delivery time?
A: If the goods are available, it is usually 3 to 5 days. If the goods are out of stock, it takes about 10 days.
No.2 Q:How do you insure the quality?
A: Our experienced staff, state of the art ERP system, training policy, internal/external audit programs, and continuous improvement and preventive action systems guarantee that your product meets the highest quality standards every time.
We has maintained third party registration ISO 9001 since 2012.
The inspection report (including chemical composition,physical property,dimension inspection,visual inspection,micro structure etc.)will be submitted to you for each shipment.
Moreover, If you require SGS or BV inspection, the inspection report can also be submitted to you
No.3 Q:How can we get best price quickly?
Please tell us below information clearly
1). Product Name
2). Material Grade (such as Gr1,Gr2,Gr5 etc )
3). Standard  (ASTM B348,ASTM265,ASTM F136 ISO 5832-2/3 etc)
4). Dimension (diameter, length, thickness etc.)
5). Quantity (weight, pcs)
6). If it is machined parts, please provide the drawing.
No.4 Q:Can you customize and print my logo?
A:Yes.We can customize according to your need and print your logo on the products.
No.5 Q: Do you provide samples?
A: Yes, sample can be provided for your check and test.
No.6 Q: What is your payment terms and shipment term?
A: Usually 30% by T/T in advance , the balance 70% is before shipment. Also by Western Union, Paypal, L/C at sight etc.
Shipment can be by sea,by air,or by express courier like UPS,DHL, Fedex etc according to customer’s requirement.
Any additional questions, please feel free to contact Sales Manager
Mr.Alex Hu alex@bofati.com or by phone call 0086 181 6525 1361

CONTACT US

Contact: Alex Hu

Phone: 008618165251361

Tel: 008618165251361

Email: alex@bofati.com

Add: Export Processing Zone,Fencheng No.12 Road,Weiyang District,Xi'an China

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